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Our
Support Model is designed around your Business needs |
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Most IT Support companies work on the
‘break-fix’ model where they’re getting paid when your network fails.
Their entire business model is based on getting paid when your
experiences downtime & when you lose access to your critical business
services
The difference with our Proactive Support model is that we’re making
money when your network is up and running. With that in mind, it’s in
our best interest to keep your network operating smoothly.
Let us worry about the IT aspects of your business to make sure the
technology makes your business tasks easier. We will be Your Personal
Remote IT Department.
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Why Partner with a Managed Services Provider (MSP) that can bring Proactive Support to your organization? |
By monitoring your network, devices, servers and computers, we can take
action before a problem occurs. Our proactive service prevents
interruptions to your businesses productivity and gives back the
valuable time you would have lost from failing IT resources. Let OSI
GUARDIAN handle your businesses IT requirements while you concentrate on
running your business.
OSI GUARDIAN sets up in minutes and auto-discovers system resources and
their metrics, including hardware, operating systems, virtualization,
databases, middleware, applications and services. It will be the only
managed services solution you will ever need.
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| Availability Monitoring |
Monitor devices across your network to make sure they are available |
| Notifications |
Receive alerts via email, text or voice from our support team for
multiple conditions that meet the needs of your network |
| Event Monitoring |
Monitor system for event errors reported in Windows
Event viewer |
| Performance Monitoring |
Ensuring your printers are running at peak performance and having
the ability to act when required |
| Preventative MGMT |
Preventive maintenance is our key approach for mitigating your
exposure to downtime and ensuring your network is secure |
| Remote Support Hours Block |
Block of support hours for remote assistance on any
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| Critical Workstation Care |
Proactive remote & onsite maintenance and support to avoid
interfering with the productivity of your business due to issues on
critical workstations |
| Workstation MGMT |
Assist in designing and enforcing policies around application
compliance to ensure that only approved software is running on your
workstations |
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Give us call or contact us via email with any questions so we can
discuss how you and your business will benefit from OSI GUARDIAN.
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